Sofradir-EC, Inc.
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  • Parts and labor costs are covered during the term of the contract
  • Expedited service on cameras returned to Electrophysics for repair or upgrades, your camera moves ahead of warranty and non-warranty cameras
  • A no-charge, annual check up of the camera including firmware updates, sensor cleaning, preventive maintenance, full functional testing, and, in some cases calibration.

While our products don't fail often, we realize that the cost of a single repair can sometimes exceed the cost of the Extended Warranty Contract. As such, you can mitigate your risk while ensuring that your product continues to work perfectly.

With an Extended Warranty Contract, if your product ever does fail, you won't have to worry about finding the budget for repairs. In addition, you won't need to worry about time-consuming paper work or about being offline for extended periods.

To request an Extended Warranty Contract, you may contact us using any of the following methods:

  • Complete online Service Request Form
  • Phone: In the US, call 973-882-0211 and ask for Service Department.
  • Fax: Send us a fax at 973-882-0997, addressed to Service Department.
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Sofradir EC, Inc.
373 US Hwy 46W, Fairfield, NJ 07004 USA  |  Tel: 973.882.0211  |  Fax: 973.882.0997

An ISO 9001 Certified Company.